Privacy Policy

Last Updated: July 30, 2026

At Arcade Machines India, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Company or Organization Name

Email Address

Phone Number

Billing and Shipping Address

GST Number (if applicable)

Payment-related information (processed securely through authorized payment providers)

Non-Personal Information

IP Address

Browser Type

Device Information

Operating System

Pages Visited

Time Spent on the Website

Referral Source

Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process enquiries and quotations.

Fulfil product orders and installations.

Provide customer support and after-sales service.

Send order updates and service notifications.

Improve our website, products, and customer experience.

Respond to your requests and communications.

Meet legal, regulatory, and tax obligations.

Prevent fraud and enhance website security.

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality.

Remember user preferences.

Analyze website traffic.

Measure marketing performance.

Enhance your browsing experience.

You may choose to disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We may share your information only when necessary with:

Payment gateway providers.

Logistics and shipping partners.

Installation and service partners.

IT service providers.

Government or regulatory authorities when required by law.

All such parties are expected to protect your information and use it only for the intended purpose.

5. Data Security

Arcade Machines India implements reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions.

Provide customer support.

Meet legal and regulatory requirements.

Resolve disputes.

Maintain business records.

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Arcade Machines India is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before providing any personal information.

8. Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.

Request correction of inaccurate information.

Request deletion of your personal information where legally permissible.

Withdraw consent where processing is based on consent.

Opt out of promotional communications at any time.

To exercise these rights, please contact us using the details provided on our website.

9. Children's Privacy

Our website and services are intended for businesses, organizations, and adults.

We do not knowingly collect personal information from children under the age of 18. If such information is identified, we will take reasonable steps to remove it.

10. Changes to This Privacy Policy

Arcade Machines India may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

Any updates will be posted on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact Arcade Machines India using the contact details provided on our website.

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.